Category Archives: news

When structural issues appear in a building, one of the first steps is to commission a structural building report. This provides a technical overview of the building’s condition and helps identify the likely causes and severity of the damage. When workmanship is in question, the report becomes especially important. It may be the first formal […]

The recent floods in Queensland during March 2025, followed by severe flooding on the Mid North Coast of New South Wales just a week ago, have left homes, businesses, and communities struggling to recover. When the waters recede, the real work begins—making properties safe, identifying the full extent of the damage, and planning for repair. […]

When building insurance claims are contested, it usually comes down to questions of evidence. What caused the damage? Was it due to poor construction, lack of maintenance, or a specific event? Is it covered by the policy, or is it excluded as wear and tear? These questions are rarely easy to answer without technical expertise. […]

When an insurance claim is contested, it usually comes down to one thing: uncertainty. The insurer needs to confirm what caused the damage, whether it’s recent, and whether it’s covered. The property owner needs to know the claim is being assessed fairly, with all the right information on hand. Without clear evidence, it’s hard for […]

Cyclone season always brings uncertainty. The scale and impact of each season may vary, but ever-present is the threat of damage from wind, rain and flooding. It may not be needed every year, but preparedness is a great responsibility for property owners and managers across northern and coastal Australia. In 2025, Cyclone Alfred caused widespread […]

When an insurance claim involves building damage, the assessment process is rarely straightforward. There are often questions about the cause, extent and timing of the damage—as well as whether the building met relevant codes or was already showing signs of deterioration. These complexities can lead to delays, disputes, or claim denials, even when the damage […]

Insurance claims don’t always go to plan. In recent years, there’s been a noticeable rise in insurance disputes across Australia. In 2023–24, the Australian Financial Complaints Authority received more than 29,000 general insurance complaints—a 5% increase from the year before. While that figure spans everything from property to car insurance, it reflects a broader trend: […]

Australia’s summer of 2024–2025 has brought a series of significant weather events across multiple regions. From Cyclone Zelia in Western Australia’s Pilbara region to Townsville’s 4.4 magnitude earthquake, widespread flooding in parts of Queensland and New South Wales—and most recently, Cyclone Alfred affecting South East Queensland—many communities have been impacted by storms and extreme weather. […]

Severe weather can turn things upside down in no time. For body corporates and real estate agents, there’s a lot to juggle—insurance claims, sorting repairs, and keeping tenants in the loop. It can get messy fast. When getting things back on track, damage reporting plays a massive role. If you get this part right, claims […]

Workmanship disputes are a common source of tension in construction, often involving builders, property owners, insurers, and other stakeholders. Cracking walls, uneven flooring, water ingress, and structural instability can all raise questions about whether a defect is due to poor workmanship, material failure, or external factors. To determine liability and resolve disputes, a clear, evidence-based […]